Support Request

To expedite your support request, please read the following information:

Either an email to support@faxcore.com or click on the support button located at the bottom right of this page to submit a “support ticket” which becomes a part of our support tracking mechanism. Since electronic submission (via email or our support ticketing form) is our preferred method of contact, they have priority over voice mails.

If you are experiencing an interruption of service, please put “Priority – Server Down” in the body of your email.

You can also send a support request anytime to support@faxcore.com without visiting this page.

When sending a support request via email please include the following information:

  • Name
  • Company
  • Phone
  • Email
  • Comments – (please include screenshots and/or as much information as possible)